Omnitive
ENTR

Solutions

Make complex retail workflows easier to coordinate.

Start with the operational problem that matters to your business.

01

Ship from store

Challenge
Store stock and online demand need to work together.
Coordinated workflow
Coordinate store fulfilment as part of the wider network of stock, orders and shipments.
Business relevance
Store stock can serve online demand within the same fulfilment decision.
  1. Order
  2. Store stock
  3. Pick and pack
  4. Shipment
Illustrative workflow
02

Click and collect

Challenge
An online order has to become a clear, actionable store handover.
Coordinated workflow
Connect order handling, stock availability and store execution.
Business relevance
The customer collects what the store has prepared, with fewer manual handoffs.
  1. Online order
  2. Availability
  3. Store
  4. Handover
Illustrative workflow
03

Marketplace and supplier fulfilment

Challenge
More channels and fulfilment partners create more operational handoffs.
Coordinated workflow
Coordinate selling channels, suppliers and fulfilment points within the same operational flow.
Business relevance
More channels and partners can be added without adding disconnected handoffs.
  1. Marketplace
  2. Orchestration
  3. Supplier
  4. Delivery
Illustrative workflow
04

Returns and refunds

Challenge
A product coming back creates work across multiple systems.
Coordinated workflow
Coordinate return decisions with refund, shipment and operational follow-through.
Business relevance
The reverse journey stays connected to the original order.
  1. Return request
  2. Decision
  3. Refund
  4. Follow-through
Illustrative workflow

Omnitive works with enterprise retailers across fashion, branded retail, department stores and grocery operations. The workflows depend on the retailer's operating model.

Which workflow needs better coordination?

Discuss your operations Prefer email? info@omnitive.com